Everything you need to know about your sanctuary membership, billing, and privacy.
How does the 7-day free trial work?
When you start your trial on HZen Premium, you receive full, unrestricted access for 7 days. You can cancel anytime before the trial period concludes in your account settings with a single tap, and your card will never be charged.
Can I cancel or pause my membership anytime?
Yes. We do not believe in lock-in contracts or retention friction. You can cancel or pause your membership directly from your member profile settings in one click.
What makes HZen different from other meditation apps?
HZen is engineered specifically for high achievers carrying quiet exhaustion. Rather than generic meditation timers or game-like streak counters, we deliver personalized 7-minute daily practices, encrypted reflective journaling, and 24/7 live energy flow support.
Is my journaling and emotional reflection private?
Strictly private. You explore the sanctuary under a pseudonym of your choice. Your journal entries and reflection check-ins are encrypted and confidential. We never sell, monetize, or train advertising models on your personal data.
What payment methods are supported?
All memberships are processed securely via Stripe. We support all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, and Google Pay with enterprise SSL encryption.
How do I access HZen once I join?
Immediately upon joining, you receive instant access via your web browser on desktop, tablet, and mobile. You can also download our companion mobile apps on iOS and Android.